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When you open or use a 100tk688 account, these terms set out the rules that apply to your access, your transactions, and your activity on the platform. Access and eligibility depend on your local law and the regions we currently serve — read this page before you deposit or play.
These terms form a binding agreement between you and 100tk688 the moment you register an account or complete a transaction on this platform. They govern everything from how you fund your account using bKash, Upay, or Bank Transfer, to how we handle disputes, account suspensions, and policy changes. We may update these terms from time to time. When we do, we will post the revised version on this page and the changes take effect for your account from the date of publication. Continuing to use your account after a revision means you accept the updated terms. If you disagree with any change, you should stop using your account and contact support to request closure. We do not waive any right under these terms simply by not exercising it immediately. All activity on your account — including deposits, withdrawals, and game rounds — is subject to this policy. Where local law in Bangladesh or your eligible region imposes additional requirements, those requirements sit alongside these terms and are not replaced by them. Payment context: your bKash, Upay, or Bank Transfer transaction records are part of your account record and fall within the scope of this policy.
Not every part of your experience on this platform is governed by the same rules. Understanding what this policy covers — and what it does not — helps you know where to look when a question comes up.
Your login credentials, account registration details, and session activity are fully within this policy. We hold the right to suspend or close an account that breaches these terms, and your access depends on the eligible regions we serve under applicable local law.
Every deposit and withdrawal you make through bKash, Upay, or Bank Transfer is covered. Your transaction history, payment limits, and dispute procedures all sit within this policy. Check your signed-in account area for your full transaction record.
Game content supplied by studios available in our lobby — including titles from Pragmatic Play, PG Soft, Spadegaming, JDB, and CQ9 — is subject to the terms of those studios alongside ours. We do not override a studio's own game rules.
Payment processors, mobile wallet operators like bKash and Upay, and bank networks operate under their own terms. Our policy does not replace or override theirs. If a third-party service applies its own restriction to your transaction, that restriction stands independently.
These terms are not only about what we require from you — they also set out what you can do when something needs attention on your account. If you believe a transaction record is incorrect, you can raise it directly through our support channel with your account reference and the relevant payment detail, such as your bKash sender number or Bank Transfer reference. Account details like your contact number or email address can be updated through the account settings page; follow the verification fields shown there. Where a policy question is unclear, our support team can clarify the relevant section — reach out before taking action so we can resolve it without account disruption. You also have the right to request account closure at any time. Closure requests are handled through support, and any pending balance subject to withdrawal eligibility will be processed according to the terms in effect at the time of the request. Keep a copy of your transaction records before you close.
Open your signed-in account area and navigate to transaction history. Every deposit and withdrawal — including bKash and Bank Transfer entries — is listed there with a reference you can use in any support query.
Go to account settings and follow the fields to update your contact information. The verification step shown on that page is required before any change takes effect. Do not skip it, as outdated details can delay support responses.
If a term is unclear, contact support with the specific section or action in question. We will point you to the relevant clause and, where needed, escalate to the appropriate review path within our team.
Send a closure request through our published support route. State your account reference and confirm any pending balance. We will process the request in line with the withdrawal terms active on your account at that time.
If you have a question specifically about these terms — or need to act on a right described in this policy — use one of the routes below. We do not publish support hours or response-time commitments we cannot verify, so contact us through the channels shown in your signed-in account area.
The live chat option is accessible from your signed-in account dashboard. Use it for immediate questions about a specific clause, a transaction dispute, or an account action you want to confirm before proceeding.
For written policy queries — including requests to correct account data or close your account — use the email address listed on the contact page of this site. Include your account reference and the relevant transaction detail.
The help section inside your account covers common policy questions with step-by-step guidance. Check there first; if your question is not answered, escalate to live chat or email with the specific article reference.
Knowing what we keep, how long we keep it, and how you can ask us to act on it is part of understanding these terms fully. This section covers the operational side of your account record.
We retain your deposit and withdrawal records — including bKash, Upay, and Bank Transfer entries — for as long as your account is active and for a period after closure, in line with applicable financial record obligations. You can view your own records at any time from the account history page.
We use cookies to keep your session active and to remember account preferences across visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how pages load or how your account state is remembered between sessions.
You are responsible for keeping your login credentials private. We will never ask for your password through chat or email. If you suspect unauthorised access to your account, contact support immediately using the live chat route and follow the instructions shown to you.
If you want to request a correction to your account data or ask about how a specific data point is used, contact us by email with your account reference. We will respond through the contact detail registered on your account.
These questions cover what Bangladesh members most commonly ask about account terms, data handling, and policy rights. If your question is not here, use the support routes listed on this page.
They apply from the moment you complete registration on 100tk688, and continue to apply for every session, transaction, and game round after that. Accessing the site after a policy update means you accept the revised terms then in effect on your account.
Yes. Every deposit or withdrawal processed through bKash, Upay, or Bank Transfer on your account falls within this policy. The payment processor's own terms also apply separately. Your full transaction history is visible in the signed-in account area.
Access and eligibility depend on your local law and the regions currently served. We do not make a blanket eligibility claim. Check the account registration page for the regions we support at the time you open your account, and review applicable local law.
Navigate to your transaction history in the account area, locate the entry in question, and note the reference number. Then contact support by live chat or email with that reference and the payment detail — for example, your bKash sender number or bank reference — so we can investigate.
We retain your transaction records after closure for a period required by applicable financial obligations. You can request details about what is held and how it is used by contacting us by email with your account reference before or after closure.
Raise it through live chat or email support, citing the specific clause or action you believe was applied in error. Include your account reference. We will review the case against the terms in effect on your account at the relevant time and respond in writing.